π¦β¨ Shipping PolicyΒ
At Kawaii Treasure Co, we carefully pack every order with love and attention to detail π
π Processing Time
Orders are processed within 2β5 business days (excluding weekends and holidays).
During new drops, launches, or high-volume periods, processing times may be slightly extended. We appreciate your patience as we prepare your treasures β¨
π Shipping Carriers
We ship using trusted carriers such as:
β’ USPS
β’ UPS
β’ FedEx
Carrier selection is based on destination, package size, and best available rate.
π Shipping Address Accuracy
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is entered:
β’ Contact us immediately before shipment
β’ We cannot guarantee changes once the order has shipped
β’ Orders returned due to incorrect address may require additional postage for reshipment
π¦ Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow 24β48 hours for tracking updates to appear in the carrierβs system.
π Domestic Shipping
We currently ship within the United States.
Delivery times vary depending on carrier and destination but typically range between 2β7 business days after shipment.
π¦ Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the carrier, Kawaii Treasure Co is not responsible for lost or stolen packages.
Please refer to our Refund Policy for detailed information regarding claims and documentation requirements.
π« Refused or Unclaimed Packages
If a package is refused or unclaimed and returned to us:
β’ Original shipping fees are non-refundable
β’ Reshipping will require additional postage
π Handmade Packaging Notice
Because many of our products are handmade and packaged individually, minor packaging variations may occur.
We always aim to ensure your order arrives safely and beautifully prepared β¨